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CANCELLATION POLICIES – classes, workshops, trainings, massage therapy
In-studio classes – Please be aware that In-Studio Classes which are missed, or cancelled with less than 1-hour notice are non-refundable. If you are attending with an unlimited-access pass, expect to be billed a $10 fee.
Workshops – Cancel with at least 3 full days notice. For example, if you workshop is on a Saturday, please request to cancel by email, by end of day Wednesday.
Trainings & Courses – Cancellation policies vary by course. Please review the course description for details.
Massage Therapy Appointment – A minimum of 24-hours notice by
[at] unionyogastudio [dot] ca is required to cancel or reschedule your appointment. The late-cancellation with less than 24-hours notice results in a 50% charge of your booking fee. More than one late-cancellation results in the full fee for your missed appointment being billed.
All are welcome, but please be kind and respectful. We reserve the right to ask disruptive clients to leave, to support the safety and comfort of our community. Union Yoga has a zero-tolerance policy for racist, homophobic, or abusive behaviour.
PASS POLICIES – passes, memberships
In-Studio Class Passes – Passes are deducted for missed classes, or classes cancelled with less than one-hour notice. In-Studio Class Passes never expire! Book in advance using our app or via the schedule.
Virtual Studio Pass – This pass gives you access from the first day of the month until the end of the month. Please check that you are buying the pass for the right month.
Unlimited Online Pass – There is no fee if you miss class. Overdue monthly fees from failed autopay billings must be paid within 5 days to avoid a $15 fee. No pauses, but may be cancelled at any time by logging in to your account, clicking Membership → Terminate.
Membership Contract Policies – Missing or late-cancelling an In-Studio Class booking with less than one hour notice results in a $10 fee. Failed autopay billings and overdue fees must be settled in full within 5 days to avoid a $15 fee.
During Covid-19, we are happy to work with you to manage your membership billings, or adjust your pass type. Connect with Leia at
.ca for assistance or if you have any questions.
*Please note that we are not bringing on new Members until Covid-precautions lessen, and In-Studio classes resume. Existing contracts will be honoured.
Overdue fees from failed autopay billings must be paid within 5 days to avoid a non-refundable "failed payment" $15 charge. Contact Leia at firstname.lastname@example.org to settle overdue fees.
✰ REWARDS — referrals let our small business to thrive, and earn spendable credit!
Please share the love. Tell friends, family and coworkers about Union: every referral earns points that convert to
spendable credit — it's a beautiful reward system to help us flourish together!
Referring friends is essential to our small family-owned business: 80% of new clients find us through referrals.
Learn More about referrals and rewards